Welcome to the Precision Chimney Care website. By accessing or using our website, submitting a service request, or hiring us for chimney-related services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please discontinue use of our website and services.
1. Use of the Website
By using our website, you agree to:
- Provide accurate and truthful information when submitting forms
- Not misuse, disrupt, or interfere with the functionality of the site
- Not upload harmful code, spam, or unauthorized content
- Use the site for lawful purposes only
We reserve the right to restrict or terminate access at any time for misuse or violation of these terms.
2. Service Requests & Communication
When you contact Precision Chimney Care or book a service, you agree that:
- You are authorized to request chimney-related services at the property
- All information provided (name, contact details, service needs, etc.) is accurate
- Our team may contact you via phone, email, or SMS regarding scheduling, updates, or service details
- Response times may vary depending on demand and availability
Submitting a request does not guarantee appointment confirmation until officially scheduled by our team.
3. Estimates & Pricing
Precision Chimney Care may offer estimates for services. You understand that:
- All estimates are based on the initial information provided
- Final pricing may change after an in-person inspection
- Additional work or repairs discovered during service may result in revised pricing
- No work will be performed without your approval of the final service cost
We strive to provide transparent and fair pricing for all chimney services.
4. Appointment Scheduling & Cancellations
To ensure efficient scheduling:
- Appointments must be confirmed by our team before being finalized
- Customers are responsible for notifying us as soon as possible if they need to cancel or reschedule
- Missed appointments without notice may result in a cancellation fee
- Emergency or same-day services are subject to availability
We reserve the right to modify or cancel appointments due to unforeseen conditions or safety concerns.
By hiring us, you acknowledge that:
- Chimney inspections, repairs, and cleanings must be performed under safe conditions
- Our technicians may refuse service if hazardous or unsafe circumstances are present
- Additional issues may be uncovered during service that require further work or recommendations
- We are not responsible for pre-existing damage or structural issues discovered during service
All services are performed by trained professionals following industry best practices.
6. Customer Responsibilities
To help ensure a safe and successful service visit, customers agree to:
- Provide clear access to the chimney, fireplace, or heating system
- Secure pets and valuables during service
- Ensure an adult is present at the property during the appointment
- Follow all post-service safety recommendations provided by our technicians
Failure to provide proper access may result in rescheduling or service delays.
7. Payments & Billing
Customers agree that:
- Payment is due upon completion of service unless otherwise stated
- Accepted payment methods may include cash, card, or electronic payments
- Unpaid balances may be subject to additional fees or collection processes
- Returned payments may incur a service charge
Invoices will detail all completed work and any applicable charges.
8. Warranty & Service Guarantee
Precision Chimney Care strives for high-quality workmanship. Any warranties or service guarantees:
- Will be explained prior to or at the time of service
- Apply only to the work specifically performed
- Do not cover unrelated issues, pre-existing damage, or alterations by third parties
Warranty claims may require an inspection to confirm validity.
9. Limitation of Liability
To the fullest extent permitted by law, Precision Chimney Care is not liable for:
- Damages caused by pre-existing structural issues
- Issues arising from customer misuse, neglect, or failure to follow recommendations
- Incidental or consequential damages, including property loss or business interruption
- Third-party actions or delays outside our control
Our responsibility is limited solely to the services we directly provide.
10. Intellectual Property
All content on this website—including logos, designs, text, images, graphics, and layout—is the property of Precision Chimney Care and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, modify, or distribute any website content without written permission.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for:
- Their content
- Their services
- Their privacy or security practices
You use third-party sites at your own risk.
12. Changes to Terms & Conditions
Precision Chimney Care may update or modify these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services constitutes acceptance of any updated terms.
For questions about these Terms & Conditions or our services, please contact us through the form on our website.
