Privacy Policy

At Precision Chimney Care, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, contact our team, or use our services. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

Information you voluntarily submit, including but not limited to:

Name
Email address
Phone number
Service inquiries
Any information submitted through contact forms or booking forms

2. Technical Information

When you visit our website, certain data may automatically be collected, such as:

IP address
Browser type
Device information
Pages viewed
Date and time of visits
Referring sources

3. Cookies & Tracking Technologies

Cookies and similar technologies may be used to enhance your browsing experience, analyze website traffic, and improve our website’s functionality.

How We Use Your Information

Precision Chimney Care may use your information to:

Provide, schedule, and manage chimney-related services
Respond to inquiries and customer support requests
Improve website performance and user experience
Send service updates, confirmations, or follow-up messages
Conduct analytics and marketing (without selling your data)
Enhance security and prevent fraudulent activity

We only use your personal information for legitimate business purposes related to service delivery and communication.

We do not sell, trade, or rent your personal information.
We may share information only in the following cases:

Service Providers: Vendors who help operate our website or process communications
Legal Requirements: If required to comply with applicable laws, legal processes, or to protect our rights
Business Operations: As part of internal administrative or customer support procedures

All third-party partners are required to maintain the confidentiality of your information.

Data Security

We implement reasonable technical and administrative security measures to safeguard your information. While we strive to protect all data, no online transmission or storage method is 100% secure. We cannot guarantee absolute security but are committed to ongoing improvement and best practices.

Your Choices & Rights

You may:

Request access to the personal information we hold
Update or correct your information
Request deletion of your information where applicable
Opt out of marketing or follow-up communication

To make a request, simply contact us through our website’s contact form.

You can control cookies through your browser settings. Disabling cookies may affect certain website features but will not prevent you from browsing generally.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies separately.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

Precision Chimney Care reserves the right to update or modify this Privacy Policy at any time. Changes will be posted with a revised “Last Updated” date. Continued use of our website signifies acceptance of these changes.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us through the contact form on our website.